What rights do passengers have when a flight is cancelled because of extraordinary circumstances? Under EC Regulation No. 261/ 2004 – in the event of a flight cancellation passengers must be offered : …care and assistance free of charge while waiting for their rerouted flight– specifically, meals and refreshments in reasonable relation to the waiting […]
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Ryanair
New Ryanair Baggage Charges
This article is from June 2016 – Go here for for details of current Ryanair baggage fees Ryanair recently announced that it was simplifying its baggage fees – and their publicity made it sound like it was a cut in charges for everyone. But – for anyone flying out of Ireland outside the peak summer […]
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Ryanair Email Address
In May 2013 the National Consumer Agency took enforcement action against Ryanair because they did not provide an email address on itheir website for Irish customers . Under e-Commerce legislation traders providing an e-commerce service, including airlines, must provide consumers with an email address. Ryanair initially appealed the action – but that appeal was withdrawn […]
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Ryanair Increase Luggage Charges for the Summer
Ryanair has announced that it will be increasing checked-in baggage fees for July and August to €20 per bag per one way flight , for all bookings made after midnight (24:00hrs) Wednesday 7th April. If you turn up at the airport with a suitcase that you didn’t book and pay for online – you will […]
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